Loading
How Can We Help?
< All Topics

Why am I seeing “unable to get” in the Current Network of the device field?

  • “Unable to get” means the device might not be connected to any Wi-Fi network, i.e., it might not be configured. Ensure the Wi-Fi is strong and turned on, and that the smart device is plugged in/powered on. If this does not work, try restarting the device.
Shopping Basket